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Cake day: June 18th, 2023

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  • Accepted isn’t the right word. I think consumers “voting with their feet” just isn’t that relevant when it comes to these issues. This model of thinking works when it’s about the product offering. Bad product? Too expensive? Demand dwindles.

    But the issue doesn’t directly impact the product offering, consumers won’t “vote with their feet” in significant numbers. Worker exploitation? People will still buy cheaper clothes. Oil money dictatorships? Cheap luxury airlines. Privacy invasion? But all my friends are on there. I could go on.

    The self-correcting market model is flawed. For these issues, strong government intervention is needed. It’s possible that a competitor comes along and they’re able to capture the market, but that will only happen with a superior product offering. But not because of different TOS or whatever people don’t consider part of what they’re buying.








  • Someone in Norway has the same name as me, and they made a PayPal account. They accidentally used my email during signup and I got some weird emails in Norwegian. So I called PayPal. I asked them to change the email. “You can’t, because it’s not your account, you just admitted”. Uh, ok. Can you close the account? “It’s not your account”. Can you contact the account owner and tell them to fix it? “We don’t have their email”. Can I use account recovery and close it? “Then you would be breaking into someone else’s account”.

    So what should I do? PayPal put a notice on the account in case they log in, and told me to just ignore the emails. I was baffled. Just ignore the emails? Stop sending them then! But there really isn’t anything I can do. I tried account recovery anyway, but it didn’t work.

    They never logged in I think. They probably made another account with the correct details and never thought about this one. So I’ve been getting the “our terms and conditions have changed” email once or twice a year and ignoring them. They’re still in Norwegian.

    I just looked it up, this has been going on since 2015. Maybe I should contact PayPal again and tell them how ridiculous they’ve been.








  • AI is a crapshoot, agree. But there has to be more testing before PR disasters like this happen. That isn’t “being my suppliers beta test”, rather sensible project managers not mindlessly putting it out there because the supplier said it worked. Now people are laughing at McDonald’s on top of their cost saving operations being delayed. But I agree overall that AI sucks to replace humans. I’m just criticizing McDonald’s jumping the gun