Today I found out I have a rating on FREE NOW as a passenger (I'm not a driver at all, I use it on the rare occassions I need to move something or I'm too sick to make it via public transport, i.e. after a surgery - I have an upcoming one so I redownloaded it). Checking my settings to make sure I had payment in, I saw I had stars under my lack-of-one profile picture. I am 5.0. I wonder if there's comments, but I don't seem to be able to see individual ratings.
So, do you have any ratings to your name? What are they?
That's how it should be though.
On a 5 star system, 3 should be average. However, for many things in the US this is skewed so that "average" or acceptable is like 4+. This means receiving anything less than a 5 means there were significant issues.
It sucks.