The apology letter is a bug, not a feature. I want more companies to just openly and unapologetically say, “this is what we’re doing, and not everyone is going to like it, but it’s what we believe is the right thing, and we’re doing it.” No one needs more bullshit in their lives. I don’t mind that he isn’t giving me a bullshit apology. I mind that he’s a lunatic and his ideas are stupid.
There’s a stark difference between standing up for your decision with detailed justifications and making random crazy changes promoted with a single tweet.
Sure, but I stand by the fact that the problem is that the changes are random and crazy, not that he didn’t bullshit his way through an apology we all know he didn’t mean.
Look at it this way, if Bud Light had responded to the big protest by just putting out a statement that said nothing but “we stand by our decision”, most of us would have considered that to be pretty great.
Basically I guess I think a bad decision accompanied by a slimy attempt to tell me how it’s actually good or that it was really hard for you is worse than just making a bad decision and saying, “this is what I’m doing”.
The apology letter is a bug, not a feature. I want more companies to just openly and unapologetically say, “this is what we’re doing, and not everyone is going to like it, but it’s what we believe is the right thing, and we’re doing it.” No one needs more bullshit in their lives. I don’t mind that he isn’t giving me a bullshit apology. I mind that he’s a lunatic and his ideas are stupid.
There’s a stark difference between standing up for your decision with detailed justifications and making random crazy changes promoted with a single tweet.
Sure, but I stand by the fact that the problem is that the changes are random and crazy, not that he didn’t bullshit his way through an apology we all know he didn’t mean.
Look at it this way, if Bud Light had responded to the big protest by just putting out a statement that said nothing but “we stand by our decision”, most of us would have considered that to be pretty great.
Basically I guess I think a bad decision accompanied by a slimy attempt to tell me how it’s actually good or that it was really hard for you is worse than just making a bad decision and saying, “this is what I’m doing”.