I am sorry for posting about this, since it’s a recurring issue, but I can’t do anything else about it.

  • i_am_somebody@lemmy.sdf.org
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    7 months ago

    You are right with the issues you mention, but keep in mind that sdf is not a for-profit service and is therefore maintained as such. It is a huge operation keep afloat by a few people. I have had an account there for more than a decade and there are always issues with the different services, so if you want to follow a server that has nearly no downtime you will need to find some other place. Sorry about that.

    • ExtremeDullard@lemmy.sdf.org
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      7 months ago

      It is huge operation keep afloat by a few people

      Exactly what I regret paying for. Obviously they’re in over their head.

      I don’t mind paying for a service. In fact, I believe in paying for what I use so much that it’s the very reason I chose to open an account with SDF to take my first steps on the Fediverse rather than open free accounts on bigger servers. But I do have a problem when whatever I paid for chronically doesn’t work properly. Had I been told SDF was understaffed and underfunded, I would have sought to pay for the same services from someone else - or even host my own instances.

      I understand what you’re saying, SDF’s raison d’etre and philosophy totally resonates with my own set of values, and I sympathize with their staff. But the fact remains that I regularly spend 10 minutes posting something that disappears in the ether because some stupid bug no other (free) Lemmy instances seem to have doesn’t get fixed on the one instance I really really want to support.

      After like the 5th time, and with the other problems I have, it gets to be supremely frustrating.

      It’s not the money. If SDF asked me 10x the amount I paid, and do so yearly, I would still pay it for basic, fully functional services. It’s the really nasty feeling of trying to do the right thing and getting less than everybody else for my goodwill.

      • bitcrafter@lemmy.sdf.org
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        7 months ago

        And even being understaffed and underfunded would at least be understandable, but some of these problems have been caused by the completely unnecessary upgrade of Lemmy to a non-stable branch.

      • u/lukmly013 💾 (lemmy.sdf.org)@lemmy.sdf.orgOP
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        7 months ago

        You’re making it sound like you actually had to pay. It’s like with other instances. You can donate, but you don’t have to. Unfortunately, I am unable to do so due to them using PayPal without allowing guest payments from Slovakia, so I am here for free. I wish they used OpenCollective.

        But let’s snap back. Where exactly did you have to pay? I feel like you might have gotten scammed.